Nuanced Account Management Driving Excellence in B2B Sales /

Manylion Llyfryddiaeth
Prif Awdur: Shankar, Bala (Awdur)
Awdur Corfforaethol: SpringerLink (Online service)
Crynodeb:XVII, 220 p. 8 illus.
text
Iaith:Saesneg
Cyhoeddwyd: Singapore : Springer Nature Singapore : Imprint: Palgrave Macmillan, 2018.
Rhifyn:1st ed. 2018.
Pynciau:
Mynediad Ar-lein:https://doi.org/10.1007/978-981-10-8363-1
Fformat: Electronig Llyfr
Tabl Cynhwysion:
  • 1. Introduction and Fundamentals
  • 2. Tactics and Approaches for Sales Effectiveness
  • 3. Strategies for Deep Customer Engagement
  • 4. Skillsets and Knowledge (of Account Teams)
  • 5. Proactive Relationship Management
  • 6. Organizational and Human Resource Imperatives
  • 7. Customer Innovation Bias
  • 8. Pitfalls to Avoid
  • 9. The Payoff and Concluding Chapters.