Services Marketing Issues in Emerging Economies

Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Adhikari, Atanu (Editor)
Summary:XVI, 195 p. 14 illus., 8 illus. in color.
text
Language:English
Published: Singapore : Springer Nature Singapore : Imprint: Springer, 2020.
Edition:1st ed. 2020.
Subjects:
Online Access:https://doi.org/10.1007/978-981-15-8787-0
Format: Electronic Book
Table of Contents:
  • Servicescape and E-servicescape Design Issues in Emerging Markets: Imperatives, Challenges, and Agenda Setting
  • Designing the Service Experience for Online Shoppers in Emerging Economies
  • Service Issues affecting Consumer Behaviour towards E-commerce Purchases in India
  • E-Servicescape in Service: Theoretical Underpinnings and Emerging Market Implications
  • Institutional Arrangements and Inter-Organizational Governance in Service Companies
  • Distribution Service Issues in Emerging Rural Markets With Special Reference to India
  • Marketing-Mix and Customer Loyalty in Services Marketing.