Crafting and Shaping Knowledge Worker Services in the Information Economy

書誌詳細
主要な著者: Sherringham, Keith (著者), Unhelkar, Bhuvan (著者)
団体著者: SpringerLink (Online service)
要約:XL, 566 p. 88 illus.
text
言語:英語
出版事項: Singapore : Springer Nature Singapore : Imprint: Palgrave Macmillan, 2020.
版:1st ed. 2020.
主題:
オンライン・アクセス:https://doi.org/10.1007/978-981-15-1224-7
フォーマット: 電子媒体 図書
目次:
  • 1. Introduction
  • 2. OPEX Sourced Knowledge Worker Services
  • 3. Adaptiveness and Responsiveness within Knowledge Worker Services
  • 4. Resiliency within Knowledge Worker Services
  • 5. Risk Management within Knowledge Worker Services
  • 6. Business Architecture for Knowledge Worker Services
  • 7. People within Knowledge Worker Services
  • 8. Training and Skilling within Knowledge Worker Services
  • 9. Operational Transformation within Knowledge Worker Services
  • 10. ICT Operations and Services within Knowledge Worker Services
  • 11. Project Management within Knowledge Worker Services
  • 12. Knowledge Worker Services Transformation.