Effective Complaint Management The Business Case for Customer Satisfaction /

Effective Complaint Management, The Business Case for Customer Satisfaction /

Detaylı Bibliyografya
Asıl Yazarlar: Stauss, Bernd (Yazar), Seidel, Wolfgang (Yazar)
Müşterek Yazar: SpringerLink (Online service)
Özet:IX, 495 p. 223 illus., 203 illus. in color.
text
Dil:İngilizce
Baskı/Yayın Bilgisi: Cham : Springer International Publishing : Imprint: Springer, 2019.
Edisyon:2nd ed. 2019.
Seri Bilgileri:Management for Professionals,
Konular:
Customer relations > Management.
Customer services.
Strategic planning.
Leadership.
Customer Relationship Management.
Customer Service and Call Center.
Business Strategy and Leadership.
Online Erişim:https://doi.org/10.1007/978-3-319-98705-7
Materyal Türü: Elektronik Kitap

Internet

https://doi.org/10.1007/978-3-319-98705-7

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