Social Commerce Marketing, Technology and Management /

書誌詳細
主要な著者: Turban, Efraim (著者), Strauss, Judy (著者), Lai, Linda (著者)
団体著者: SpringerLink (Online service)
要約:XXI, 320 p. 52 illus.
text
言語:英語
出版事項: Cham : Springer International Publishing : Imprint: Springer, 2016.
版:1st ed. 2016.
シリーズ:Springer Texts in Business and Economics,
主題:
オンライン・アクセス:https://doi.org/10.1007/978-3-319-17028-2
フォーマット: 電子媒体 図書
目次:
  • Introduction to Social Commerce
  • Tools and Platforms for Social Commerce
  • Supporting Theories and Concepts for Social Commerce
  • Marketing Communications in Social Media
  • Customer Engagement and Metrics
  • Social Shopping: Concepts, Benefits, and Models
  • Social Customer Service and CRM Contents
  • The Social Enterprise: From Recruiting to problem Solving and Collaboration
  • Innovative Social Commerce Applications: From Social Government to Entertainment and Gaming
  • Strategy and Performance Management in Social Commerce
  • Implementing Social Commerce Systems.