书本目录:
  • Chapter 1. The Impact of the Human-Centric Movement on Work
  • Chapter 2. The Origins of Employee Experience and Why It Matters
  • Chapter 3. Differentiating Between Employee Experience (EX) and Other HR Practices
  • Chapter 4. Addressing Challenges Within the Field of Employee Experience (EX)
  • Chapter 5. A Practical Employee Experience (EX) Design Methodology
  • Chapter 6. Demonstrating the Impact of Employee Experience (EX) Through Measurement
  • Chapter 7. Implementing Employee Experience (EX) Design in the Employee Lifecycle
  • Chapter 8. Employee Experience (EX) in the Frontline Workforce
  • Chapter 9. How to Build an Employee Experience (EX) Capability Within the Organization
  • Chapter 10. Strategy, Stakeholders, and Socialization as Levers of Employee Experience (EX) Success
  • Chapter 11. The Future of Employee Experience (EX).