Servitization Strategy Delivering Customer-Centric Outcomes Through Business Model Innovation /

التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Baines, Tim (مؤلف), Ziaee Bigdeli, Ali (مؤلف), Kapoor, Kawal (مؤلف)
مؤلف مشترك: SpringerLink (Online service)
الملخص:XXXIII, 227 p. 38 illus., 2 illus. in color.
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اللغة:الإنجليزية
منشور في: Cham : Springer Nature Switzerland : Imprint: Palgrave Macmillan, 2024.
الطبعة:1st ed. 2024.
سلاسل:Palgrave Executive Essentials,
الموضوعات:
الوصول للمادة أونلاين:https://doi.org/10.1007/978-3-031-45426-4
التنسيق: الكتروني كتاب
جدول المحتويات:
  • SUMMARY
  • PREFACE
  • Chapter 1: Introduction
  • PART I: WHAT IS SERVITIZATION AND WHAT ARE ADVANCED SERVICES
  • Chapter 2: Servitization, advanced services, and outcomes
  • Chapter 3: Capturing value for advanced services
  • Chapter 4: Organising to deliver advanced services
  • PART II: WHY SERVITIZATION AND ADVANCED SERVICES ARE IMPORTANT
  • Chapter 5: Broad Drivers
  • PART III: HOW TO BRING ABOUT SERVITIZATION THROUGH THE INNOVATION OF ADVANCED SERVICES
  • Chapter 6: Exploring the processes of servitizaiton
  • Chapter 7: Managing the innovation of advanced services
  • Chapter 8: Close.