Panel on Cognitive Service Engineering; World Wide Web Conference (WWW 2018)
| Parent link: | World Wide Web Conference (WWW 2018).— 2018.— [P. 883] |
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| Summary: | Title screen Cognitive services and conversational digital assistants are emerging as the engine that powers natural interactions between humans,software services, devices and "things" - supported by advancesin AI and human computations. Not surprisingly, many large andsmall tech companies are rushing to occupy this space by providingplatforms for building cognitive services and conversational bots.Digital assistants interact in a natural way (through text or voice)with both software and humans to get information and performactions, from checking the weather to booking a restaurants anda cab ride, managing cloud resources, answering simple scientificquestions, and preparing a decaf latte using IoT enabled coffeemachines. User requests or tasks are often expressed in naturallanguage, an interaction ensues to clarify the intent and the details,and the answer is sought - or the appropriate service or device isinvoked - based on the cognitive service understanding.While the potential of this new wave of services is exciting, italso brings significant challenges: we are far away from the comfortof developing deterministic software that responds to API calls byinvoking other APIs. Now we have to understand, guess, exploreoptions, take decisions based on probabilistic models over a largeset of possible intents and services, all while engaging with users.Doing so brings a large set of engineering challenges related tothe development, training, tuning and evolution of such services.This panel will discuss such challenges and identify interestingopportunities for research as well as promising trends. |
| Language: | English |
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2018
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| Online Access: | https://doi.org/10.1145/3184558.3190665 |
| Format: | Electronic Book Chapter |
| KOHA link: | https://koha.lib.tpu.ru/cgi-bin/koha/opac-detail.pl?biblionumber=659540 |