Software system architecture for corporate user support; Journal of Physics: Conference Series; Vol. 803 : Information Technologies in Business and Industry (ITBI2016)
| Parent link: | Journal of Physics: Conference Series Vol. 803 : Information Technologies in Business and Industry (ITBI2016).— 2017.— [012160, 5 p.] |
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| Summary: | Title screen In this article, several existing ready-to-use solutions for the HelpDesk are reviewed. Advantages and disadvantages of these systems are identified. Architecture of software solution for a corporate user support system is presented in a form of the use case, state, and component diagrams described by using a unified modeling language (UML). |
| Sprog: | engelsk |
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2017
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| Online adgang: | http://dx.doi.org/10.1088/1742-6596/803/1/012160 http://earchive.tpu.ru/handle/11683/38203 |
| Format: | MixedMaterials Electronisk Book Chapter |
| KOHA link: | https://koha.lib.tpu.ru/cgi-bin/koha/opac-detail.pl?biblionumber=654457 |
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| 200 | 1 | |a Software system architecture for corporate user support |f V. S. Sukhopluyeva, D. Yu. Kuznetsov | |
| 203 | |a Text |c electronic | ||
| 300 | |a Title screen | ||
| 320 | |a [References: 10 tit.] | ||
| 330 | |a In this article, several existing ready-to-use solutions for the HelpDesk are reviewed. Advantages and disadvantages of these systems are identified. Architecture of software solution for a corporate user support system is presented in a form of the use case, state, and component diagrams described by using a unified modeling language (UML). | ||
| 461 | 0 | |0 (RuTPU)RU\TPU\network\3526 |t Journal of Physics: Conference Series | |
| 463 | 0 | |0 (RuTPU)RU\TPU\network\19875 |t Vol. 803 : Information Technologies in Business and Industry (ITBI2016) |o International Conference, 21–26 September 2016, Tomsk, Russian Federation |o [proceedings] |f National Research Tomsk Polytechnic University (TPU) ; eds. N. V. Martyushev ; V. S. Avramchuk ; V. A. Faerman |v [012160, 5 p.] |d 2017 | |
| 610 | 1 | |a электронный ресурс | |
| 610 | 1 | |a труды учёных ТПУ | |
| 610 | 1 | |a архитектура | |
| 610 | 1 | |a программное обеспечение | |
| 610 | 1 | |a поддержка | |
| 610 | 1 | |a пользователи | |
| 610 | 1 | |a корпоративные системы | |
| 610 | 1 | |a языки моделирования | |
| 610 | 1 | |a UML | |
| 700 | 1 | |a Sukhopluyeva |b V. S. |c Specialist in the field of informatics and computer technology |c Programmer of Tomsk Polytechnic Universit |f 1993- |g Viktoriia Sergeevna |3 (RuTPU)RU\TPU\pers\38449 | |
| 701 | 1 | |a Kuznetsov |b D. Yu. |c specialist in the field of Informatics and computer engineering |c Associate Professor of Tomsk Polytechnic University, candidate of technical sciences |f 1972- |g Dmitriy Yurievich |3 (RuTPU)RU\TPU\pers\33626 |9 17284 | |
| 712 | 0 | 2 | |a Национальный исследовательский Томский политехнический университет (ТПУ) |c (2009- ) |3 (RuTPU)RU\TPU\col\15902 |
| 801 | 2 | |a RU |b 63413507 |c 20170428 |g RCR | |
| 856 | 4 | |u http://dx.doi.org/10.1088/1742-6596/803/1/012160 | |
| 856 | 4 | |u http://earchive.tpu.ru/handle/11683/38203 | |
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