Software system architecture for corporate user support
| Parent link: | Journal of Physics: Conference Series Vol. 803 : Information Technologies in Business and Industry (ITBI2016).— 2017.— [012160, 5 p.] |
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| Summary: | Title screen In this article, several existing ready-to-use solutions for the HelpDesk are reviewed. Advantages and disadvantages of these systems are identified. Architecture of software solution for a corporate user support system is presented in a form of the use case, state, and component diagrams described by using a unified modeling language (UML). |
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2017
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| Online Access: | http://dx.doi.org/10.1088/1742-6596/803/1/012160 http://earchive.tpu.ru/handle/11683/38203 |
| Format: | Electronic Book Chapter |
| KOHA link: | https://koha.lib.tpu.ru/cgi-bin/koha/opac-detail.pl?biblionumber=654457 |