Software system architecture for corporate user support; Journal of Physics: Conference Series; Vol. 803 : Information Technologies in Business and Industry (ITBI2016)

Bibliographische Detailangaben
Parent link:Journal of Physics: Conference Series
Vol. 803 : Information Technologies in Business and Industry (ITBI2016).— 2017.— [012160, 5 p.]
1. Verfasser: Sukhopluyeva V. S. Viktoriia Sergeevna
Körperschaft: Национальный исследовательский Томский политехнический университет (ТПУ)
Weitere Verfasser: Kuznetsov D. Yu. Dmitriy Yurievich
Zusammenfassung:Title screen
In this article, several existing ready-to-use solutions for the HelpDesk are reviewed. Advantages and disadvantages of these systems are identified. Architecture of software solution for a corporate user support system is presented in a form of the use case, state, and component diagrams described by using a unified modeling language (UML).
Sprache:Englisch
Veröffentlicht: 2017
Schlagworte:
Online-Zugang:http://dx.doi.org/10.1088/1742-6596/803/1/012160
http://earchive.tpu.ru/handle/11683/38203
Format: Elektronisch Buchkapitel
KOHA link:https://koha.lib.tpu.ru/cgi-bin/koha/opac-detail.pl?biblionumber=654457