Software system architecture for corporate user support
| Parent link: | Journal of Physics: Conference Series Vol. 803 : Information Technologies in Business and Industry (ITBI2016).— 2017.— [012160, 5 p.] |
|---|---|
| Autore principale: | |
| Ente Autore: | |
| Altri autori: | |
| Riassunto: | Title screen In this article, several existing ready-to-use solutions for the HelpDesk are reviewed. Advantages and disadvantages of these systems are identified. Architecture of software solution for a corporate user support system is presented in a form of the use case, state, and component diagrams described by using a unified modeling language (UML). |
| Lingua: | inglese |
| Pubblicazione: |
2017
|
| Soggetti: | |
| Accesso online: | http://dx.doi.org/10.1088/1742-6596/803/1/012160 http://earchive.tpu.ru/handle/11683/38203 |
| Natura: | Elettronico Capitolo di libro |
| KOHA link: | https://koha.lib.tpu.ru/cgi-bin/koha/opac-detail.pl?biblionumber=654457 |