Crafting and Shaping Knowledge Worker Services in the Information Economy

Chi tiết về thư mục
Những tác giả chính: Sherringham, Keith (Tác giả), Unhelkar, Bhuvan (Tác giả)
Tác giả của công ty: SpringerLink (Online service)
Tóm tắt:XL, 566 p. 88 illus.
text
Ngôn ngữ:Tiếng Anh
Được phát hành: Singapore : Springer Nature Singapore : Imprint: Palgrave Macmillan, 2020.
Phiên bản:1st ed. 2020.
Những chủ đề:
Truy cập trực tuyến:https://doi.org/10.1007/978-981-15-1224-7
Định dạng: Điện tử Sách
Mục lục:
  • 1. Introduction
  • 2. OPEX Sourced Knowledge Worker Services
  • 3. Adaptiveness and Responsiveness within Knowledge Worker Services
  • 4. Resiliency within Knowledge Worker Services
  • 5. Risk Management within Knowledge Worker Services
  • 6. Business Architecture for Knowledge Worker Services
  • 7. People within Knowledge Worker Services
  • 8. Training and Skilling within Knowledge Worker Services
  • 9. Operational Transformation within Knowledge Worker Services
  • 10. ICT Operations and Services within Knowledge Worker Services
  • 11. Project Management within Knowledge Worker Services
  • 12. Knowledge Worker Services Transformation.