Crafting and Shaping Knowledge Worker Services in the Information Economy
| Main Authors: | , |
|---|---|
| Corporate Author: | |
| Summary: | XL, 566 p. 88 illus. text |
| Language: | English |
| Published: |
Singapore :
Springer Nature Singapore : Imprint: Palgrave Macmillan,
2020.
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| Edition: | 1st ed. 2020. |
| Subjects: | |
| Online Access: | https://doi.org/10.1007/978-981-15-1224-7 |
| Format: | Electronic Book |
Table of Contents:
- 1. Introduction
- 2. OPEX Sourced Knowledge Worker Services
- 3. Adaptiveness and Responsiveness within Knowledge Worker Services
- 4. Resiliency within Knowledge Worker Services
- 5. Risk Management within Knowledge Worker Services
- 6. Business Architecture for Knowledge Worker Services
- 7. People within Knowledge Worker Services
- 8. Training and Skilling within Knowledge Worker Services
- 9. Operational Transformation within Knowledge Worker Services
- 10. ICT Operations and Services within Knowledge Worker Services
- 11. Project Management within Knowledge Worker Services
- 12. Knowledge Worker Services Transformation.