Crafting and Shaping Knowledge Worker Services in the Information Economy

Podrobná bibliografie
Hlavní autoři: Sherringham, Keith (Autor), Unhelkar, Bhuvan (Autor)
Korporativní autor: SpringerLink (Online service)
Shrnutí:XL, 566 p. 88 illus.
text
Jazyk:angličtina
Vydáno: Singapore : Springer Nature Singapore : Imprint: Palgrave Macmillan, 2020.
Vydání:1st ed. 2020.
Témata:
On-line přístup:https://doi.org/10.1007/978-981-15-1224-7
Médium: Elektronický zdroj Kniha
Obsah:
  • 1. Introduction
  • 2. OPEX Sourced Knowledge Worker Services
  • 3. Adaptiveness and Responsiveness within Knowledge Worker Services
  • 4. Resiliency within Knowledge Worker Services
  • 5. Risk Management within Knowledge Worker Services
  • 6. Business Architecture for Knowledge Worker Services
  • 7. People within Knowledge Worker Services
  • 8. Training and Skilling within Knowledge Worker Services
  • 9. Operational Transformation within Knowledge Worker Services
  • 10. ICT Operations and Services within Knowledge Worker Services
  • 11. Project Management within Knowledge Worker Services
  • 12. Knowledge Worker Services Transformation.