Crafting and Shaping Knowledge Worker Services in the Information Economy

Dades bibliogràfiques
Autors principals: Sherringham, Keith (Autor), Unhelkar, Bhuvan (Autor)
Autor corporatiu: SpringerLink (Online service)
Sumari:XL, 566 p. 88 illus.
text
Idioma:anglès
Publicat: Singapore : Springer Nature Singapore : Imprint: Palgrave Macmillan, 2020.
Edició:1st ed. 2020.
Matèries:
Accés en línia:https://doi.org/10.1007/978-981-15-1224-7
Format: Electrònic Llibre
Taula de continguts:
  • 1. Introduction
  • 2. OPEX Sourced Knowledge Worker Services
  • 3. Adaptiveness and Responsiveness within Knowledge Worker Services
  • 4. Resiliency within Knowledge Worker Services
  • 5. Risk Management within Knowledge Worker Services
  • 6. Business Architecture for Knowledge Worker Services
  • 7. People within Knowledge Worker Services
  • 8. Training and Skilling within Knowledge Worker Services
  • 9. Operational Transformation within Knowledge Worker Services
  • 10. ICT Operations and Services within Knowledge Worker Services
  • 11. Project Management within Knowledge Worker Services
  • 12. Knowledge Worker Services Transformation.