Customer-Committed How to Create Outstanding Customer Experiences and Strengthen Your Brand /
| 主要作者: | |
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| 企业作者: | |
| 总结: | XIII, 140 p. 52 illus., 1 illus. in color. text |
| 语言: | 英语 |
| 出版: |
Wiesbaden :
Springer Fachmedien Wiesbaden : Imprint: Springer,
2025.
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| 版: | 1st ed. 2025. |
| 主题: | |
| 在线阅读: | https://doi.org/10.1007/978-3-658-47701-1 |
| 格式: | 电子 图书 |
书本目录:
- The customer experience makes the difference
- Strategy: Establishing the foundation of a customer-connected organization
- Shaping the transformation to a customer-connected organization
- Creating customer-connected experiences
- Customer-connected brands – Best practice examples
- Summary and action needs
- Glossary.