Customer-Committed How to Create Outstanding Customer Experiences and Strengthen Your Brand /
| المؤلف الرئيسي: | |
|---|---|
| مؤلف مشترك: | |
| الملخص: | XIII, 140 p. 52 illus., 1 illus. in color. text |
| اللغة: | الإنجليزية |
| منشور في: |
Wiesbaden :
Springer Fachmedien Wiesbaden : Imprint: Springer,
2025.
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| الطبعة: | 1st ed. 2025. |
| الموضوعات: | |
| الوصول للمادة أونلاين: | https://doi.org/10.1007/978-3-658-47701-1 |
| التنسيق: | الكتروني كتاب |
جدول المحتويات:
- The customer experience makes the difference
- Strategy: Establishing the foundation of a customer-connected organization
- Shaping the transformation to a customer-connected organization
- Creating customer-connected experiences
- Customer-connected brands – Best practice examples
- Summary and action needs
- Glossary.