Service Fascination Gaining Competitive Advantage through Experiential Self-Service Systems /
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| Corporate Author: | |
| Summary: | XXI, 338 p. 140 illus. text |
| Language: | English |
| Published: |
Wiesbaden :
Springer Fachmedien Wiesbaden : Imprint: Springer Gabler,
2016.
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| Edition: | 1st ed. 2016. |
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| Online Access: | https://doi.org/10.1007/978-3-658-11673-6 |
| Format: | Electronic Book |
| Physical Description: | XXI, 338 p. 140 illus. online resource. |
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| Summary: | XXI, 338 p. 140 illus. text |
| ISBN: | 9783658116736 |
| DOI: | 10.1007/978-3-658-11673-6 |