Advancing Workplace Mediation Through Integration of Theory and Practice
| Autor kompanije: | |
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| Daljnji autori: | , , |
| Sažetak: | VIII, 263 p. 12 illus. text |
| Jezik: | engleski |
| Izdano: |
Cham :
Springer International Publishing : Imprint: Springer,
2016.
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| Izdanje: | 1st ed. 2016. |
| Serija: | Industrial Relations & Conflict Management,
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| Teme: | |
| Online pristup: | https://doi.org/10.1007/978-3-319-42842-0 |
| Format: | Elektronički Knjiga |
Sadržaj:
- Introduction.-Bollen, Euwema and Munduate;A situated model of effective mediation
- Coleman, Kugler, Mazzaro and Chatman;Workplace mediation based on the underlying structure of conflict
- Kals, Thiel and Freund;Workplace mediation: Lessons from negotiation theory.-Höhne, Loschelder, Gutenbrunner and Majer;Workplace mediation: A multi-party and multi-issue view.-Stimec;Mediating workplace disputes: Confronting facts and emotions.-Herrman;Multiple ways of working through it: Integrating conflict coaching and workplace mediation.-Brinkert;Conflict coaching and workplace mediation: Issues and recommendations for intelligent dispute system design (in USA).-Jones;The role of workplace mediation and conflict management systems in organisations: A developing country perspective (South Africa).-Jordaan and De Wulf;HRM practices and workplace mediation in the UK.-Deakin;Cultural differences in workplace mediation
- Cea, Ramirez and Medina;Manager as mediator? Mediator as manager! Tips for managers and team leaders for the effective use of conflict and dispute resolution at the workplace
- Butts;A psychological toolbox for managers and mediators: An update of best practice instruments
- Harnack;Mediation within and between teams
- Tjosvold;E-mediation at work
- Parlamis and Ebner;Discussion
- Bollen, Euwema and Munduate.