Social Commerce Marketing, Technology and Management /

التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Turban, Efraim (مؤلف), Strauss, Judy (مؤلف), Lai, Linda (مؤلف)
مؤلف مشترك: SpringerLink (Online service)
الملخص:XXI, 320 p. 52 illus.
text
اللغة:الإنجليزية
منشور في: Cham : Springer International Publishing : Imprint: Springer, 2016.
الطبعة:1st ed. 2016.
سلاسل:Springer Texts in Business and Economics,
الموضوعات:
الوصول للمادة أونلاين:https://doi.org/10.1007/978-3-319-17028-2
التنسيق: الكتروني كتاب
جدول المحتويات:
  • Introduction to Social Commerce
  • Tools and Platforms for Social Commerce
  • Supporting Theories and Concepts for Social Commerce
  • Marketing Communications in Social Media
  • Customer Engagement and Metrics
  • Social Shopping: Concepts, Benefits, and Models
  • Social Customer Service and CRM Contents
  • The Social Enterprise: From Recruiting to problem Solving and Collaboration
  • Innovative Social Commerce Applications: From Social Government to Entertainment and Gaming
  • Strategy and Performance Management in Social Commerce
  • Implementing Social Commerce Systems.