A New Ethos in Banking Embracing Values and Ethics for a Meaningful Transformation /
| Glavni avtor: | |
|---|---|
| Korporativna značnica: | |
| Izvleček: | XI, 187 p. 2 illus., 1 illus. in color. text |
| Jezik: | angleščina |
| Izdano: |
Cham :
Springer Nature Switzerland : Imprint: Palgrave Macmillan,
2024.
|
| Izdaja: | 1st ed. 2024. |
| Teme: | |
| Online dostop: | https://doi.org/10.1007/978-3-031-78234-3 |
| Format: | Elektronski eKnjiga |
Kazalo:
- 1. Introduction: We Need to Rethink Transformation
- 2. Once Upon a Time – A Short History of Banking
- 3. How digital transformation ended up being much bigger
- 4. Ethics, Ethos and the Rhetoric Triangle
- 5. The Complexity of Putting Ethos in Practice, A Few Use Cases
- 6. Don’t Hide Behind Regulation
- 7. The Holy Trinity in Customer Experience
- 8. The Biggest Opportunity Since the Industrial Revolution
- 9. The Road to a New Ethos in Banking
- 10. Fast Forward: “My Life, My Bank in 2040”.