Mastering the Travel Intermediaries Origins and Future of Global Distribution Systems, Travel Management Companies, and Online Travel Agencies /

Mastering the Travel Intermediaries Origins and Future of Global Distribution Systems, Travel Management Companies, and Online Travel Agencies /

Bibliographic Details
Main Author: Vinod, Ben (Author)
Corporate Author: SpringerLink (Online service)
Summary:XXXI, 478 p. 100 illus., 92 illus. in color.
text
Language:English
Published: Cham : Springer Nature Switzerland : Imprint: Springer, 2024.
Edition:1st ed. 2024.
Series:Management for Professionals,
Subjects:
Tourism.
Management.
Electronic commerce.
Technological innovations.
Sales management.
Retail trade.
Tourism Management.
E-Business.
Innovation and Technology Management.
Sales and Distribution.
Trade and Retail.
Online Access:https://doi.org/10.1007/978-3-031-51524-8
Format: Electronic Book
Table of Contents:
  • An Introduction to Travel Intermediaries
  • Origins of the Global Distribution Systems (1925 – 1983)
  • GDS: Platform Power (1984 – 1995)
  • GDS: The Internet, New Channels and Transparency (1996 – 2011)
  • Scale Matters: GDS Air Shopping
  • GDS: The Turbulent Years (2012 – Present)
  • The Impact of Evolving Business Models on Global Distribution Systems
  • A Fast Response System: Airline Shopping in a NDC World
  • Offer Management, Dynamic Pricing, and Order Management
  • Origins of Online Travel Agencies
  • Hotel Bookings and the Dominance of the OTAs
  • Customer Trust and NDC
  • The Impact of Emerging Technologies on Intermediaries
  • Future State.

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