Servitization Strategy Delivering Customer-Centric Outcomes Through Business Model Innovation /
| Hlavní autoři: | , , |
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| Korporativní autor: | |
| Shrnutí: | XXXIII, 227 p. 38 illus., 2 illus. in color. text |
| Jazyk: | angličtina |
| Vydáno: |
Cham :
Springer Nature Switzerland : Imprint: Palgrave Macmillan,
2024.
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| Vydání: | 1st ed. 2024. |
| Edice: | Palgrave Executive Essentials,
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| Témata: | |
| On-line přístup: | https://doi.org/10.1007/978-3-031-45426-4 |
| Médium: | Elektronický zdroj Kniha |
Obsah:
- SUMMARY
- PREFACE
- Chapter 1: Introduction
- PART I: WHAT IS SERVITIZATION AND WHAT ARE ADVANCED SERVICES
- Chapter 2: Servitization, advanced services, and outcomes
- Chapter 3: Capturing value for advanced services
- Chapter 4: Organising to deliver advanced services
- PART II: WHY SERVITIZATION AND ADVANCED SERVICES ARE IMPORTANT
- Chapter 5: Broad Drivers
- PART III: HOW TO BRING ABOUT SERVITIZATION THROUGH THE INNOVATION OF ADVANCED SERVICES
- Chapter 6: Exploring the processes of servitizaiton
- Chapter 7: Managing the innovation of advanced services
- Chapter 8: Close.