Servitization Strategy Delivering Customer-Centric Outcomes Through Business Model Innovation /

Podrobná bibliografie
Hlavní autoři: Baines, Tim (Autor), Ziaee Bigdeli, Ali (Autor), Kapoor, Kawal (Autor)
Korporativní autor: SpringerLink (Online service)
Shrnutí:XXXIII, 227 p. 38 illus., 2 illus. in color.
text
Jazyk:angličtina
Vydáno: Cham : Springer Nature Switzerland : Imprint: Palgrave Macmillan, 2024.
Vydání:1st ed. 2024.
Edice:Palgrave Executive Essentials,
Témata:
On-line přístup:https://doi.org/10.1007/978-3-031-45426-4
Médium: Elektronický zdroj Kniha
Obsah:
  • SUMMARY
  • PREFACE
  • Chapter 1: Introduction
  • PART I: WHAT IS SERVITIZATION AND WHAT ARE ADVANCED SERVICES
  • Chapter 2: Servitization, advanced services, and outcomes
  • Chapter 3: Capturing value for advanced services
  • Chapter 4: Organising to deliver advanced services
  • PART II: WHY SERVITIZATION AND ADVANCED SERVICES ARE IMPORTANT
  • Chapter 5: Broad Drivers
  • PART III: HOW TO BRING ABOUT SERVITIZATION THROUGH THE INNOVATION OF ADVANCED SERVICES
  • Chapter 6: Exploring the processes of servitizaiton
  • Chapter 7: Managing the innovation of advanced services
  • Chapter 8: Close.