Digital Marketing Strategies for Value Co-creation Models and Approaches for Online Brand Communities /

Bibliografiske detaljer
Main Authors: Ozuem, Wilson (Author), Willis, Michelle (Author)
Institution som forfatter: SpringerLink (Online service)
Summary:XVII, 248 p. 10 illus.
text
Sprog:engelsk
Udgivet: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2022.
Udgivelse:1st ed. 2022.
Fag:
Online adgang:https://doi.org/10.1007/978-3-030-94444-5
Format: Electronisk Bog
Indholdsfortegnelse:
  • Chapter 1: Introducing Online Brand Communities
  • Chapter 2: Participation and customer involvement
  • Chapter 3: Online brand communities and loyalty intentions
  • Chapter 4: Consumer engagement
  • Chapter 5: Social identity and online brand communities
  • Chapter 6: Brand and customer loyalty in online brand communities
  • Chapter 7: Brand relationship and engagement
  • Chapter 8: Managing service failure and recovery and online brand communities
  • Chapter 9: Value co-creation sphere
  • Chapter 10: Influencer marketing.