Digital Marketing Strategies for Value Co-creation Models and Approaches for Online Brand Communities /

Dades bibliogràfiques
Autors principals: Ozuem, Wilson (Autor), Willis, Michelle (Autor)
Autor corporatiu: SpringerLink (Online service)
Sumari:XVII, 248 p. 10 illus.
text
Idioma:anglès
Publicat: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2022.
Edició:1st ed. 2022.
Matèries:
Accés en línia:https://doi.org/10.1007/978-3-030-94444-5
Format: Electrònic Llibre
Taula de continguts:
  • Chapter 1: Introducing Online Brand Communities
  • Chapter 2: Participation and customer involvement
  • Chapter 3: Online brand communities and loyalty intentions
  • Chapter 4: Consumer engagement
  • Chapter 5: Social identity and online brand communities
  • Chapter 6: Brand and customer loyalty in online brand communities
  • Chapter 7: Brand relationship and engagement
  • Chapter 8: Managing service failure and recovery and online brand communities
  • Chapter 9: Value co-creation sphere
  • Chapter 10: Influencer marketing.