The Spatial and Temporal Dimensions of Interactions A Case Study of an Ethnic Grocery Shop /
| Main Author: | |
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| Corporate Author: | |
| Summary: | XV, 261 p. 48 illus. text |
| Language: | English |
| Published: |
Cham :
Springer International Publishing : Imprint: Palgrave Macmillan,
2020.
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| Edition: | 1st ed. 2020. |
| Subjects: | |
| Online Access: | https://doi.org/10.1007/978-3-030-19584-7 |
| Format: | Electronic Book |
Table of Contents:
- Chapter 1: The Framing of Service Encounters
- Chapter 2: Studying Service Encounters
- Chapter 3: Framing and footing: Negotiation of roles and status
- Chapter 4: Authenticity in interaction
- Chapter 5: The construction of identity in interaction
- Chapter 6: Linguistic and spatial practices in the shop
- Chapter 7: Narratives
- Chapter 8: Conclusion: Mediated action in the shop.