Cultural Heritage Marketing A Relationship Marketing Approach to Conservation Services /

Bibliographic Details
Main Author: Parowicz, Izabella (Author)
Corporate Author: SpringerLink (Online service)
Summary:XVII, 158 p. 13 illus.
text
Language:English
Published: Cham : Springer International Publishing : Imprint: Palgrave Pivot, 2019.
Edition:1st ed. 2019.
Subjects:
Online Access:https://doi.org/10.1007/978-3-030-00287-9
Format: Electronic eBook
Table of Contents:
  • 1. Introduction
  • 2. Bringing Marketing into Heritage Conservation Services
  • 3. Characteristics of Heritage Conservation Services
  • 4. Customers, Employees and Communication
  • 5. Processes and Scenarios
  • 6. Summary: Commercial Versus Social Marketing of Heritage Conservation Services.