Global Perspectives on Service Science: Japan
| Tác giả của công ty: | |
|---|---|
| Tác giả khác: | , , |
| Tóm tắt: | XIII, 349 p. 125 illus., 50 illus. in color. text |
| Ngôn ngữ: | Tiếng Anh |
| Được phát hành: |
New York, NY :
Springer New York : Imprint: Springer,
2016.
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| Phiên bản: | 1st ed. 2016. |
| Loạt: | Service Science: Research and Innovations in the Service Economy,
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| Những chủ đề: | |
| Truy cập trực tuyến: | https://doi.org/10.1007/978-1-4939-3594-9 |
| Định dạng: | Điện tử Sách |
Mục lục:
- Introduction
- Service Innovation in Japan and Service-Dominant Logic
- Context Management Approach to Value Co-Creation: Toward Dynamic Process Model of Customer as Value Co-Creator
- Human Behavior Observation for Service Science
- Community-based participatory service engineering: Case studies and technologies
- Methodology of Workshop-Based Innovative System Design Grounded in Systems Engineering and Design Thinking
- Wants Chain Analysis: Analysis and design methods of social systems taking into consideration the diversity of people’s needs
- Interactive Service Design Method: Application to Aircraft Operations at Haneda Airport
- Service Design in Tourism: Encouraging a cooperative relationship between professional design and non-professional design
- Value Co-Creation Process and Value Orchestration Platform
- Formalizing expert knowledge through machine learning
- Agent-based Simulation for Service Science
- Temporal-Spatial Collaboration Support for Nursing and Caregiving Services
- Quest for Equation of Life: Scientific Constraints on How We Spend our Time
- The Spread of Services and Consumer Value Co-Creation
- Sustainability and Scalability in Japanese Creative Services
- Knowledge Structuring Tools for Decision Support Service: An Overview of Citation-based Approach
- R&D servitization in the manufacturing industry
- MANGA-case training for global service science
- Creation of Service Science Curriculum for Customer-Oriented Business Innovation
- Service Engineering Road Map of Ministry of Economy Trade and Industry in Japan.