Methods of rating competitors for Quality Awards: tentative comparative analysis; Advances of Measurement Science

Detalles Bibliográficos
Parent link:Advances of Measurement Science.— 2004.— [6 р.]
Autor Corporativo: Национальный исследовательский Томский политехнический университет (ТПУ) Институт кибернетики (ИК) Кафедра компьютерных измерительных систем и метрологии (КИСМ)
Outros autores: Artemenko V. Vera, Martyusheva P. Polina, Muravyov (Murav’ev) S. V. Sergey Vasilyevich, Znamenschikova N. Nadezhda
Summary:Title screen
A comparison of three most frequently used methods for quality estimation of complex objects is offered in the paper, namely Overall Integral Index, Analytical Hierarchy Process and Consensus Relation. Such estimation is required, for example, in the European Excellence Model by the European Foundation for Quality Management (EFQM) when making decision on the European Quality Award. Examples of using the estimation methods of five enterprises are given taking into account the Model criteria. Certain advantages of the Consensus Relation method are demonstrated.
Idioma:inglés
Publicado: 2004
Subjects:
Acceso en liña:https://www.imeko.org/publications/tc7-2004/IMEKO-TC7-2004-023.pdf
Formato: Electrónico Capítulo de libro
KOHA link:https://koha.lib.tpu.ru/cgi-bin/koha/opac-detail.pl?biblionumber=666460

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