Methods of rating competitors for Quality Awards: tentative comparative analysis
| Parent link: | Advances of Measurement Science: Proceedings of the 10th IMEKO TC7 International Symposium June 30−July 2, 2004, Saint-Petersburg, Russia. [6 р.].— , 2004 |
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| Coauteur: | |
| Andere auteurs: | , , , |
| Samenvatting: | Title screen A comparison of three most frequently used methods for quality estimation of complex objects is offered in the paper, namely Overall Integral Index, Analytical Hierarchy Process and Consensus Relation. Such estimation is required, for example, in the European Excellence Model by the European Foundation for Quality Management (EFQM) when making decision on the European Quality Award. Examples of using the estimation methods of five enterprises are given taking into account the Model criteria. Certain advantages of the Consensus Relation method are demonstrated. |
| Gepubliceerd in: |
2004
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| Onderwerpen: | |
| Online toegang: | https://www.imeko.org/publications/tc7-2004/IMEKO-TC7-2004-023.pdf |
| Formaat: | Elektronisch Hoofdstuk |
| KOHA link: | https://koha.lib.tpu.ru/cgi-bin/koha/opac-detail.pl?biblionumber=666460 |
| Samenvatting: | Title screen A comparison of three most frequently used methods for quality estimation of complex objects is offered in the paper, namely Overall Integral Index, Analytical Hierarchy Process and Consensus Relation. Such estimation is required, for example, in the European Excellence Model by the European Foundation for Quality Management (EFQM) when making decision on the European Quality Award. Examples of using the estimation methods of five enterprises are given taking into account the Model criteria. Certain advantages of the Consensus Relation method are demonstrated. |
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