A process-based approach to management of the enterprise; SHS Web of Conferences; Vol. 28 : Research Paradigms Transformation in Social Sciences (RPTSS 2015)

Opis bibliograficzny
Parent link:SHS Web of Conferences
Vol. 28 : Research Paradigms Transformation in Social Sciences (RPTSS 2015).— 2016.— [01088, 5 p.]
1. autor: Ryzhakina T. G. Tatiana Gavrilovna
organizacja autorów: Национальный исследовательский Томский политехнический университет (ТПУ) Институт социально-гуманитарных технологий (ИСГТ) Кафедра менеджмента (МЕН), Национальный исследовательский Томский политехнический университет (ТПУ) Институт природных ресурсов (ИПР) Кафедра экономики природных ресурсов (ЭПР)
Kolejni autorzy: Koroleva N. V. Nataljya Valentinovna, Makasheva N. P. Nataliya Petrovna
Streszczenie:Title screen
Establishing an efficient management system is an especially pressing issue for machinery industry as a basic sector of economy in a country. The present paper considers establishing a management system oriented towards increasing enterprise value and customer satisfaction through the integration of process-based management and a Balanced Scorecard. An integrated management system enables structuring of organization processes, redesigning them with regard to external changes as well as applying a balanced scorecard connecting functional units by means of defining strategic objectives and measurable indicators detailing and controlling these objectives and thus increasing the efficiency of processes orienting an organization towards a customer.
Język:angielski
Wydane: 2016
Hasła przedmiotowe:
Dostęp online:http://dx.doi.org/10.1051/shsconf/20162801088
http://earchive.tpu.ru/handle/11683/33126
Format: Elektroniczne Rozdział
KOHA link:https://koha.lib.tpu.ru/cgi-bin/koha/opac-detail.pl?biblionumber=649628

MARC

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330 |a Establishing an efficient management system is an especially pressing issue for machinery industry as a basic sector of economy in a country. The present paper considers establishing a management system oriented towards increasing enterprise value and customer satisfaction through the integration of process-based management and a Balanced Scorecard. An integrated management system enables structuring of organization processes, redesigning them with regard to external changes as well as applying a balanced scorecard connecting functional units by means of defining strategic objectives and measurable indicators detailing and controlling these objectives and thus increasing the efficiency of processes orienting an organization towards a customer. 
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701 1 |a Koroleva  |b N. V.  |c economist  |c senior teacher Tomsk Polytechnic University  |f 1974-  |g Nataljya Valentinovna  |3 (RuTPU)RU\TPU\pers\36791 
701 1 |a Makasheva  |b N. P.  |c economist  |c Associate Professor of Tomsk Polytechnic University, candidate of economic sciences  |f 1955-  |g Nataliya Petrovna  |3 (RuTPU)RU\TPU\pers\35866 
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