Watson-Delestree A. Anne. (1997). Basic Telephone Training: A Basic Course in Telephone Language and Skills. London, LTP Business, 1997.
Chicago Style (17th ed.) CitationWatson-Delestree A. Anne. Basic Telephone Training: A Basic Course in Telephone Language and Skills. London, LTP Business, 1997, 1997.
MLA (9th ed.) CitationWatson-Delestree A. Anne. Basic Telephone Training: A Basic Course in Telephone Language and Skills. London, LTP Business, 1997, 1997.
Warning: These citations may not always be 100% accurate.